The OpenCITY Milan project
originated from the business division
of Frigerio Viaggi and the active partnership
with Arriva Italia.

After EXPO Milan 2015, this special business segment,
known to the public as "Unconventional Incoming"
has grown exponentially.

The OpenCITY project has been developed in this context and Milan is the first city to be the protagonist.


Frigerio Viaggi Group

The history of Frigerio Viaggi Group is a dream-long history! It is full of enthusiasm for a job carried out with passion and diligence by three generations, that were able to grow, step by step, and create companies made of people, with whom they shared and still share their values, like professionalism, reliability, engagement. These companies were all established, each at its own time, as a concrete response to real needs. Intensely living today, keeping an eye onto yesterday, so to wisely build tomorrow.

Frigerio Viaggi Group

Frigerio Viaggi Group today includes 3 companies, all reporting to the Frigerio family: – Frigerio Ugo & C., founded in 1946, is the parent company of the group, dealing with transports. Certified ISO 9001: 2008, it has a very modern and complete car and bus fleet. – Frigerio Viaggi Sr, founded in 1974, is the company dealing with travels and tourism and has 10 own agencies. Certified ISO 9001: 2008, it has the widest and most comprehensive range of tourist services in the industry. – Frigerio Viaggi Network Srl, founded in 1999, is the company taking care of the tourist distribution in franchising, gathering together dozen of agencies throughout Italy.

Arriva Group

Arriva Italia Srl is the Arriva Group’s Italian holding. Present on the Italian market since 2002, managing approximately the 5% of the Italian market, offering both urban and extra-urban transport services mainly in northern Italy, as well as shuttle buses to Torino and Milano airports.

Arriva Italia strenghtened his position through the acquisition of local public transport companies and thanks to the joint venture with public partners.

Arriva Italia currently manages a portfolio of 9 operating companies, offering public transport services for approximately 100 million of bus/km per year, 2,400 vehicles and 3,500 employees.

Arriva Italia Rail, a company managing rail services, was established in 2012.


Our mission

Our business is the mobility of people. For this reason, we commit to develop integrated mobility services so that public transports can become the favourite travel service for our customer.

As a company providing services to people, we will be even more ‘connected’ thanks to motivated employees, innovative technologies and significant relations with our customers and partners.

Everywhere we operate, we serve companies and local communities, which rely on us.

Company data

Frigerio Viaggi S.r.l.

Via Viganò 5
20833 Giussano (MB)
P.IVA : 00851420968
Codice fiscale: 07215280152
Registro imprese: Monza e Brianza – 07215280152
REA: Monza e Brianza – 1150618
Capitale sociale: € 1.250.000
Nr. di autorizzazione : 061410/94 del 01/07/1994
Estremi della polizza responsabilità civile NR : 25420047-RC15 del 19/02/2015

Privacy policy

Privacy Policy.

OpenCITY’s personal data processing policy.

We developed a Privacy Policy related to how we process your personal data.

Sensitive data processed by Frigerio Viaggi are collected in accordance with the Legislative Decree n. 196/03, which regulates the procedures of collecting, processing and storing sensitive data, even collected through different tools, e.g. forums and mailing lists.

Through this document, Frigerio Viaggi commits to not provide or share the personal data archives with third party for whichever purpose. Furthermore, Frigerio Viaggi will not use the personal data for purposes which were not specifically indicated in the data collection form.

Simone Frigerio is the title holder for the treatment of data collected for the Frigerio Viaggi’s mailing list.

According to the law that regulates sensitive data’s management and use, you can require the removal of your personal data from our databases, through a written request to [email protected], specifying your identifying data (email address) and the reasons of the request in order to improve the service.

With reference to the statements regarding the supply of the data held by Frigerio Viaggi to third parties, there is a special exception for purposes established by the regulations concerning the acquisition of these data by police and people supervising compliance of the law.

We developed a Privacy Policy related to how we process your personal data.

Contacts and Press Office


OpenCITY Store

Visit the OpenCITY Store to buy the products: Minicards, Gameboxes, Walking Tours, Adventures and tickets to Milan tourist attractions. If you need any help with purchase, please contact the following number: +39 The service is available from:

April, 1 – July, 31 Mon. to Fri. 9:30 – 18:30 and Sat. 9:30 – 12:30

August, 1 – March, 31 Mon. to Fri. 9:30 – 13:00 and 14:00 – 18:30

Support to Online sale

Go to “Your orders” section to find all the information concerning your personal account and the purchases from the OpenCITY store. For any other questions, please contact the OpenCITY Custumer Service: +39

Press Office

The OpenCITY press office offers to communication operators several services to be always updated about OpenCITY: press releases, press review and Video Trailers.

Further Informations

For questions related to invoices, orders or your personal account, please click on one of the following items:

If you are an OpenCITY client and you have questions about your order, please call +39
or write an email to [email protected]